Returns & Exchanges

At Saunas, we want you to feel as comfortable in our fashion as you do in a spa. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

3

Attach Shipping Label

Download and print the prepaid return shipping label from our portal and securely affix it to the outside of your parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy as we process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing